By 7am your crew is already on the first lawn, two clients have texted to reschedule, and you are still chasing last month’s invoices. Landscaping is no walk in the park. Managing schedules, crews, and jobs takes organization, steady communication, and the right tools. Here is how Servetty handles the busywork and leaves you with more time, more money, and more satisfied clients.
Automated Booking
Servetty gives you the ability to let new or existing clients book online. This means less time checking texts and returning phone calls and less labor costs for doing something that people prefer to do on their own. And since Servetty syncs your availability with its internal calendar system, you know that when people book online, they are booking a time that works for both of you. It also allows you to take deposits online, which cuts down on no shows or other people who are just going to waste your precious time.
Client Reminders and Schedule Updates in Real Time
Servetty’s calendar doesn’t just help manage your time, it helps manage people. Appointments can be linked to automated appointment reminders by text, email or automated voice calls. This means no more people forgetting about scheduling an appointment and their receipt and responses to the reminders automatically update on your calendar in real time. Did a new client not respond to their reminder? Maybe you should have someone give them a call to make sure it is worth driving out to them to make sure they are still going to be there.
Real Time Customer Feedback
Servetty can also send out automated surveys, which can also be tied to appointments. These can be custom built to ask any questions or get any feedback you would like and then it organizes the feedback in an easy to review format! Worried the new hire isn’t keeping up with your standards of excellence? Well now you will know exactly what your clients think and it can help you improve before work issues start costing your business new referrals or even losing current clients!
Automated Recurring Billing
Do you offer services on a weekly, monthly or annual basis? Do you have to constantly keep up with billing and keeping track of who is paid up and who isn’t on subscription or recurring services? Well Servetty makes this easy! Servetty has built in automated billing and invoicing. It is quick and easy to create a customer profile (or one is made automatically with online booking) and it takes seconds to set up automated billing for whatever amount and terms you would like. Charge weekly for lawn maintenance, or seasonally for spring and fall cleanups. Servetty charges the client on schedule and keeps a running record of who has paid and who hasn’t, so you can bill without any effort and chase a late account before it costs you a day of labor. You can also track financial metrics in real time.
Internal Team Chat
Do you have a large number of employees or are looking to expand? Do you need to keep in good contact with your employees or different teams? Well luckily Servetty has a built in chat. You can reach out to different employees directly or group employees into different teams to make sure they are all on the same page. This makes communication quick and easy.
Task Management
There definitely is a lot to keep up with in lawn care, especially for larger projects that may take days or weeks to complete. Luckily Servetty has a built in task manager that lets you assign tasks to employees and track them from start to finish. Need a job done by a certain date? Give it a due date and bump its priority so the crew knows it matters. This also updates in real time so you can keep track of everyone and make sure everyone knows what they should be working on. No more excuses from employees of not knowing what to do - just check your tasks!
