Surveys & Feedback

Hear From Your Customers

Every finished job is an opinion waiting to be asked for. Send a survey, read the truth, and fix what needs fixing.

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Ask the Right Questions, Get Real Answers

Build a survey in minutes, send it by text or email, and read responses as they arrive. One tool, one workflow, one place to look.

9 Question TypesYes/no toggles, free text, number fields, single and multi-select, 5- and 10-point scales, comments, and page breaks.
Text, Email, or LinkCustomers tap a link, answer, and they are done. No app download, no login, no friction.
Four LanguagesEnglish, French, German, or Spanish from a single survey, no duplicate copies.
Tied to CustomersEvery response links back to a name, a job, and a history you can act on.
Scheduled Sends23 timing presets from "right now" to a year out, fired automatically after a job.
Opt-Out RespectPer-customer tracking so you never message someone who asked you to stop.

Nine Ways to Ask, One Place to Read

A yes/no toggle for the simple questions. A star rating for the quick gut check. Free text for the stories people want to tell. Mix and match until the survey asks exactly what you need to know.

Their Phone Buzzes. They Answer.

Your customer finishes the job, their phone buzzes, they tap a link and answer. No app to download, no account to create, no passwords to remember. The fewer steps between the question and the answer, the more answers you get.

Link It, Schedule It, Forget It

Attach a survey to a service or an appointment. Choose when it sends: right after the job, three hours later, a week out for follow-ups. Servetty handles the timing, the delivery, and the retries. You just read the results.

Responses Arrive. You Read the Truth.

Customers answer honestly because their name is not attached to the response. You see the scores, the comments, and the timestamps. When three people give you a 2 out of 10 in the same week, you know something changed. The pattern is the signal.

Filter the Signal From the Noise

Twelve people answered. Three gave you a 10. One gave you a 3. The results page breaks every question into charts you can click through, comments you can read in full, and filters that isolate exactly what you need. Export to CSV when the spreadsheet people ask.

Honest Answers Require Safe Questions

Responses are anonymous. Customers answer freely because nothing traces back to their name. You see the patterns, the scores, and the comments. You know which surveys were sent, who opened them, and how many responded. The honesty is the point. The data is the reward.

Stop Guessing. Start Asking.

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